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NinjaTrader unstable and crashing

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    NinjaTrader unstable and crashing

    Hi

    I seem to have a pretty serious problem with my NT installation.

    I’m pretty certain the cause of this is that I deleted from outside NT some very large file of some third-party indicator I haven’t used for a long time. I obviously shouldn’t have done this and the ramifications have been serious.

    What happens when I run NT is this: the charts come up but most of the indicators that were on the charts are no longer there. When I click on the ‘Indicators’ icon, the system crashes. This has happened a few times.

    In the past in order to solve problems, I’ve uninstalled then re-installed NT, but this time, the situation was the same and the system crashed.

    The release is: 7.0.1000.22, I use XP and my feed is Kinetick.

    Obviously, there’s some ‘deep’ problem here and I’d greatly appreciate some advice to get this resolved.

    Ed

    #2
    Hello,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
    Christopher J.NinjaTrader Customer Service

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