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NinjaTrader
ALERT: Historical data server
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It should be fixed now. We switched to a backup server where the missing data is available. To switch to the backup server, please restart NinjaTrader. Subsequently when you connect to CQG or Continuum, it will connect to the backup server. You can double check this in the Control Center-->Log-tab. It should list DS1 instead of DS10 or DS11.
If the missing data is not loaded initially, please right click in the chart and select 'Reload All Historical Data'.JasonNinjaTrader Customer Service
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Thanks Jason, that fixed the problem for me. I had to do both the reboot and reload the historical data
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Hello edcala,
What period type do you have selected in the SPI 06-14 chart? When I test a daily SPI 06-14 on my end, I am able to load data. I load data in a daily ZN 06-14 chart as well. Can you please right click in the chart and select 'Reload All Historical Data'.JasonNinjaTrader Customer Service
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Im not sure what you mean by historical data not being supported. I'm assuming u mean there is no support for continuous month to month historical daily data (as opposed to daily data only for the specific calendar contract), which seems to be showing today as a result of the backup server.
What of the live intraday data? This was working before since I've started using Ninja since Oct 2013.
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SPI I've never tried
XT and YT 1min data has been working since I've been using Ninja back in Oct last year.
Was working up until the charts issue today. This is using the CQG data feed.
You might be referring to TT data feed, which from experience using another platform, only supports daily data.
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Hello edcala,
Thanks for your reply.
I have verified that these instruments are not available on the backup historical data server. If you were able to access them previously you will be able to access them once again after this weekends maintenance after the primary server is restored.BrandonNinjaTrader Customer Service
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