Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Need to get ninjatrader started

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Need to get ninjatrader started

    Hi,
    I was told my license would expire today at midnight .by ninjatrader representative
    Seems that it has already expired.

    Meanwhile i have renewed my subscription today.

    I really need to get ninjatrader working within the hour, before the jobs report.

    Please get in touch as soon as possible.

    #2
    Hello nemesis45,

    Can you please send us an email at sales[at]ninjatrader[dot]com including your license key. Please let the sales team know you already renewed your subscription, but your license is reported as expired.
    JasonNinjaTrader Customer Service

    Comment


      #3
      Done,
      Kindly note that i had disabled the option for auto-renew lease,
      and have manually purchased a new lease from ninja

      Comment


        #4
        Not much time to the jobs data,
        It would really help if you could do the needful on time.

        Sorry for the late ask, but i was told my ninja would work for today, and i just opened and saw that it isnt working.

        Comment


          #5
          Sorry I am not in the Sales team, but Support team. I cannot assist you with this. One of my colleagues in Sales will assist you as soon as possible.
          JasonNinjaTrader Customer Service

          Comment


            #6
            Hello,

            Your current subscription is valid through tomorrow, April 4th, 2014. You will be able to use this license key for live trading until midnight tomorrow.

            Since you cancelled your lease, you will need to purchase a new lease to continue live trading after tomorrow. You can purchase a Ninjatrader lease from the following link:


            Sincerely,
            Tyler
            NinjaTrader Customer Service

            This was from the support team.
            Maybe you can get my ninjatrader activated for today?
            Since its April 4th and my license should be working today.
            I have had no reply from your sales team.
            Last edited by nemesis45; 04-04-2014, 06:54 AM.

            Comment


              #7
              Hi

              Can i expect something soon?

              repeated mails, 0 replies.

              EDIT: Got it, thanks no issues.

              Comment

              Latest Posts

              Collapse

              Topics Statistics Last Post
              Started by Stanfillirenfro, Today, 07:23 AM
              9 responses
              23 views
              0 likes
              Last Post NinjaTrader_ChelseaB  
              Started by George21, Today, 10:07 AM
              0 responses
              6 views
              0 likes
              Last Post George21  
              Started by DayTradingDEMON, Today, 09:28 AM
              2 responses
              18 views
              0 likes
              Last Post DayTradingDEMON  
              Started by navyguy06, Today, 09:28 AM
              1 response
              6 views
              0 likes
              Last Post NinjaTrader_Gaby  
              Started by cmtjoancolmenero, Yesterday, 03:58 PM
              8 responses
              32 views
              0 likes
              Last Post NinjaTrader_ChelseaB  
              Working...
              X