NT7 + IB .. SPY doesn't update

[siroki]

Hi,

Very strange issue I am having. For some reason, the SPY ticker is not updating in realtime.Stocks, QQQ IWM etc are all fine. Just not the SPY. When I type in another ticker and then back to SPY the latest bars are shown, but then it freezes and it's not updated anymore.

When I connect NT to TD Ameritrade it runs fine. But when I connect to IB it's stuck..

Strange huh?

[NinjaTrader_ZachS]

Hello siroki,

Thank you for your post.

Please send me your log and trace files for today so that I may look into what occurred.


You can do this by going to the Control Center-> Help-> Mail to Support.


Please place a link to this forum thread in the body and ATTN: ZACH in the subject line.



I look forward to assisting you.

[siroki]

I have sent the email.

[siroki]

I found out what the problem is! For some reason I don't get updates on the SPY when my VPN connection is enabled. I just turned it off and it runs fine.

Strange that the SPY is the only ticker that doesnt update!!!

Eating shoes..

[NinjaTrader_ZachS]

Hello,

Thank you for your reply.

I'm glad you could figure it out! Don't hesitate to let us know if we can assist you in the future!

[siroki]

Sorry for bothering the forum too soon Thanks for your quick assistance though.