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    #16
    Chelsea,

    how can i prevent this now from happening again?
    And why wasn't this an issue ever before?

    Rob
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    Last edited by robje737; 04-07-2014, 03:19 PM.

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      #17
      Chelsea,

      another question;

      i downloaded via historical dat manager, download 180 days of 6E and 180 days of ES.
      Is that stored now and should i be ok now?

      Regards,

      Rob
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        #18
        Hello Rob,

        You can prevent this error from appearing again by having the data up to the last 8 days already downloaded to your PC. Or you can prevent this by limiting your historical data to 8 days during the hours of 9:30 AM and 4:30 PM Eastern Time.

        This was likely not an issue before, because you were running NinjaTrader on a different computer that had this data already downloaded.

        If you have the tick data downloaded now, it will be used moving forward. As long as there are no gaps in data at any point 8 days before today's date, then you should not get errors.

        However, I am still confused about the 6E data. Are you still getting an error for this instrument?
        This data looked like it was already downloaded and this should not be giving you an error. I would like to see what days you have downloaded in March to see if there are any gaps in the data in March. To view this, I will need to you to expand March in the historical data for 6E. You can do this by clicking the plus "+" next to March.
        Chelsea B.NinjaTrader Customer Service

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          #19
          Chelsea, my charts are ok now.
          I have downloaded the last 180 days up to 07.04.2014 on my computer for ES and 6E

          So the issue should not return i guess.

          Regards,

          Rob
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