I have 2 stop orders one above current levels and one below
six seconds later 2:00pm price makes its move, my orders never trigger
not even at a good price, a crappy price, terrible slippage awful slippage nope NOTHING nada zero never triggered.
So once i miss the move i still see these pending orders , i click every X imaginable on the chart on the DOM and they will not disappear. So i am scared if price reverses and this thing decides to then process my order i will be in the wrong direction so i call my broker
say they have no positions opened just a bunch of canceled orders.
on top of that my orders tab show identical orders placed an hour before hand before the orders i actually placed?? clearly some sort of corrupt file or something...
.
and going through the log i clearly see my orders where placed a good 50 seconds before any climatic move.
so my question is can i expect this type of failure on very fast price movements?
PS: and these where no huge orders , im talking single contract orders.
Considering to ask for a refund and free month of trading at least to see if it was just a bad cosmic align of the stars that on that precise moment this thing would fail me.
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