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Error with live account

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  • nourozi
    replied
    Ok, sent trace files. Thanks.

    Leave a comment:


  • NinjaTrader_Jason
    replied
    Hello Erfan,

    Please see my response below to your other posts.

    Can you please send me your log and trace files, so I can investigate. Go to Control Center-->Help-->Mail to Support. Put 'Att Jason, 1056050' in the subject header and enable 'Log and trace files'.

    Leave a comment:


  • nourozi
    started a topic Error with live account

    Error with live account

    Hi, I am getting an error running my strategy on a live account.

    The strategy works on the sim account but not on the live account... I can however enter a manual trade via chart trader on my live account.. Not sure if this is a broker issue or a strategy issue?

    Thanks,

    Erfan.

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