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unable to purchase license

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    unable to purchase license

    Im unable to purchase..pop up states this webpage not available

    #2
    Hello shooly76,

    Thanks for your post.

    I have tested and verified our site to function.

    You can email [email protected] for assistance in making a purchase or you could try the following.

    Within your web browser (Internet Explorer for most users) select the menu Tools > Internet Options
    Delete your browsing history
    Sync your PC clock *see instructions below
    Try to purchase once again

    If the above does not work then try:
    Repeat above instructions
    Use a different browser such as Firefox

    *Please use the steps below to change your Time Zone and sync the PC clock, note to set the server to time.nist.gov.
    You can sync your PC clock by double clicking on the clock in the lower right corner of your desktop. Press 'Change time zone...' Set the Time zone and press 'OK'.
    Once you have done that, click on Internet Time tab set the server to time.nist.gov and then click Update. Your PC clock should now be updated.
    BrandonNinjaTrader Customer Service

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      #3
      thanks..tried all of that.. still not able to purchase..

      also I emailed around 5pm..still no reply

      Comment


        #4
        Hello,

        Please private message me with an email address where I can follow up with you.
        KyleNinjaTrader Customer Service

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          #5
          I was able to purchase earlier tonight..I turned firewall off and used opera browser

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