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Cant import zip file to NT7 in window 8

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    Cant import zip file to NT7 in window 8

    To whom it may concerned

    I just setup NT7 in window 8 environment, I tried to import a simple zip indicator to the software. The following is the error message

    Import failed C:\users\andyis likely corrupt and cant be imported : 1 is not supported code page.
    Parameter name : codepage.

    I did using the same file in NT7 in window 7 environment. It work perfectly. Would anyone can help

    #2
    Hello thaifans,

    To make sure that nothing has removed or corrupted part of NinjaTrader can you follow the steps listed below to uninstall and reinstall NinjaTrader:

    Note this will not remove any data/settings.

    * Write down your License Key for NinjaTrader under Help -> License Key
    * Close all running applications.
    * Then from the Start menu select --> Control Panel --> Add and Remove Programs.
    * From Add and Remove Programs select NinjaTrader 7 and click Remove.
    * Reboot your machine.
    * Once these steps are completed, download NT7 from the link below:
    Download


    Try to import the indicator after the reinstall.

    Let me know if that helped.
    JCNinjaTrader Customer Service

    Comment


      #3
      follow your instruction and no luck .. still have the same error...

      Comment


        #4
        Hello thaifans,

        Could you attach a screenshot of the full error message?
        JCNinjaTrader Customer Service

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          #5
          please find the error message screen shot. Thanks a lot
          Attached Files

          Comment


            #6
            Hello thaifans,

            Thanks for the screenshot.

            Trying to look into this further, it may be related to either your .NET Framework or possible your region setting of your computer.

            Can you make sure that the .NET Framework 3.5 is installed properly on your Windows 8 machine?
            http://msdn.microsoft.com/en-us/library/hh506443.aspx

            Also, are your Region Setting different from your Windows 7 machine that it was able to install on than your Windows 8 machine?
            JCNinjaTrader Customer Service

            Comment

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