• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Login Failed

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Login Failed

    Dear NT support: Having trouble logging in. Tried on 2 different computers and getting the following message:
    " Login failed: Failed to receive LineTimeUpdate response from DataServer during login. "
    I am currently with AMP futures using a CQG connection.
    Thanks, Paul W.

    #2
    Connected now

    Originally posted by tallpaw View Post
    Dear NT support: Having trouble logging in. Tried on 2 different computers and getting the following message:
    " Login failed: Failed to receive LineTimeUpdate response from DataServer during login. "
    I am currently with AMP futures using a CQG connection.
    Thanks, Paul W.
    Dear NT support: just tried connecting again and this time was able to connect. So please disregard previous post.
    Thanks, Paul

    Comment


      #3
      Hello NT,
      i have this login problem too, with Mirus Continuum.

      Comment


        #4
        Hello Tom,

        Thanks for the post.

        Can you exit and restart NinjaTrader and then connect again.

        Let us know if this corrects the issue.
        Vince B.NinjaTrader Customer Service

        Comment


          #5
          Only a restart of the pc was able to fix the problem.

          Comment


            #6
            Having the same problem.

            " Login failed: Failed to receive LineTimeUpdate response from DataServer during login. "

            Using Mirus Continuum. Restarting computer didn't help.

            Comment


              #7
              Hello Larsieh,

              Can you wait for a few minutes and then reboot your machine again and see if you can connect after.

              The message is coming from the broker's servers where no LimeTimeUpdate response is received from their servers.
              Vince B.NinjaTrader Customer Service

              Comment


                #8
                Originally posted by NinjaTrader_Vince View Post
                Hello Larsieh,

                Can you wait for a few minutes and then reboot your machine again and see if you can connect after.

                The message is coming from the broker's servers where no LimeTimeUpdate response is received from their servers.
                Now it worked, thanks.

                Comment


                  #9
                  Login Failed

                  Having logging problem Getting the following message:
                  " Login failed: Failed to receive LineTimeUpdate response from DataServer during login. "
                  I am currently with AMP futures using a CQG connection.

                  I reset my computer and i have the same problem

                  Thanks

                  Comment


                    #10
                    Hello Diegoj,

                    Please follow the directions from post #7 and let us know if this corrects your issue.
                    Vince B.NinjaTrader Customer Service

                    Comment


                      #11
                      Please help!
                      --
                      I have the same issue.
                      I already rebooted my pc but still I am not able to log in and get a connection.
                      --
                      Thx!

                      Comment


                        #12
                        Hello,

                        Thanks for reporting.

                        We are aware of this and are able to reproduce. We're currently looking into this and once we have any news we will update you.
                        Vince B.NinjaTrader Customer Service

                        Comment


                          #13
                          Hello,

                          We are able to connect again and strongly believe that the issue was caused because of ISP backbone issues.

                          Please exit NinjaTrader, reboot your machine and then bring up NT again and connect.

                          If that doesn't work follow these steps and see if you can connect again:
                          - Exit NinjaTrader
                          - Shut down your PC
                          - Reset your modem and router
                          - Restart your PC
                          - Bring up NinjaTrader
                          - Connect
                          Vince B.NinjaTrader Customer Service

                          Comment


                            #14
                            I get- error on downloading replay data NT data server does not support this instrument ,no data available, i think i deleted the ES mini by mistake can you help me add it back into instrument manager, sorry if its in the wrong thread.

                            Comment


                              #15
                              Hello Panny123,

                              No worries!

                              Can you reset your instruments under Tools--> Options--> Data tab--> Reset Instruments.
                              After this exit and restart NT and see if you have the ES available again.
                              Vince B.NinjaTrader Customer Service

                              Comment

                              Latest Posts

                              Collapse

                              Topics Statistics Last Post
                              Started by w0lverine, Today, 08:22 PM
                              0 responses
                              1 view
                              0 likes
                              Last Post w0lverine  
                              Started by dkbyond, Today, 04:11 PM
                              0 responses
                              5 views
                              0 likes
                              Last Post dkbyond
                              by dkbyond
                               
                              Started by markus3500, Today, 03:29 PM
                              1 response
                              17 views
                              0 likes
                              Last Post NinjaTrader_EricB  
                              Started by bohenriksen, Today, 04:00 AM
                              1 response
                              21 views
                              0 likes
                              Last Post NinjaTrader_Jesse  
                              Started by brett0, Today, 12:33 PM
                              3 responses
                              17 views
                              0 likes
                              Last Post marcus2300  
                              Working...
                              X