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unable to add an account

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    unable to add an account

    I just re installed ninjatrader for a demo account and when I click add in account setup nothing happens.
    I am unable to create an account login.
    please assist thanks

    i'm running windows 8.1 64bit

    #2
    Hello,

    Thank you for your post.

    If no window appears this indicates you may have corrupt installation. Please use the steps provided below to uninstall/reinstall NinjaTrader. With this procedure you will not lose any Workspaces, Charts, etc.
    • Close all running applications.
    • Then from the Start menu select --> Control Panel --> Add and Remove Programs.
    • From Add and Remove Programs select NinjaTrader 7 and click Remove.
    • Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
    • Reboot your machine.
    • Once these steps are completed, download NT 7.0.1000.22 from the link below:

    Christopher J.NinjaTrader Customer Service

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