Installation problem

[whotookmynickname]

Hi there

I was trying to install NT7 on a new Windows7 machine. The installation ran without any error messages. When I try to start NT it will attempt to load, but ultimately fail. I tried to restart the computer, and also uninstalled and installed NT again. Still not working.

I have attached the trace file. Could you please review?

best regards,
whotookmynickname

[NinjaTrader_VinceB]

Hello,

Thanks for your post.

I've looked at your file and it seems that NinjaTrader is not installed in the correct directory:
2014-05-09 12:05:01:962 UserDataDir='\\lcw2k301\abezner$\Eigene Dateien\NinjaTrader 7\'

NinjaTrader needs to be installed on the C: drive under the Documents folder.

Also, are you running NinjaTrader on a Mac by any chance? If so, are you using Parallels or VMWare?

[whotookmynickname]

Hi Vince

Thank you for the quick answer. I am using Windows 7 and I used the default suggested installation path settings which is

C:\Program Files (x86)\NinjaTrader 7

Only the user document folder is located '\\lcw2k301\abezner$\Eigene Dateien\NinjaTrader 7\ which is a network drive.

whotookmynickname

[NinjaTrader_VinceB]

Hello,

Installing NinjaTrader on a network drive is not supported.

Please see here for more info about this:

http://www.ninjatrader.com/support/forum/showthread.php?t=2441

[whotookmynickname]

Thank you for the link. For me, only resolution 2 is an option. Also, as the link is from 2007, the guide is not applicable any more as I have .NET framework 4.5 installed.

Could you please provide me with an updated guide what to do?

thank you
whotookmynickname

[NinjaTrader_VinceB]

Hello,

The link is still valid and you would need to follow the instructions for NinjaTrader 7.

Resolution 2 is for when you have NinjaTrader 6.5 installed. Please ignore those.