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"Login failed: Unable to connect to the remote server"

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    "Login failed: Unable to connect to the remote server"

    Hello,

    I got a demo with AMP/CGQ, when I want to connect appears this message "Login failed: Unable to connect to the remote server" and I have to connect again and I got this message again,

    After 10-15 messages finally Ninja connect to CQG.

    This happens to me everyday! Please can you help me.

    #2
    Hello Oscar,

    Thanks for the post.

    Can you send an email from within the software under Help--> Mail to support. Make sure Logs and Traces are checked.
    Please refer to this post and put in the subject 'For Vince'.
    Vince B.NinjaTrader Customer Service

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