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Closing down Ninja subscription

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    Closing down Ninja subscription

    Hello, I am on a monthly subscription of Ninjatrader but am leaving trading, so no longer any use for the platform. How do I shut down the subscription fee?

    #2
    Hello,

    Thank you for your note.

    I would be happy to assist with cancelling your NinjaTrader subscription, however in order to complete your request I will need you to send an email to sales[at]ninjatrader[dot]com. You will need to include your email address that is associated with your personal PayPal account and the license key you are currently using.

    You can locate your license key by selecting Help-> License key.

    Please let me know if you have any additional questions.
    JuanitaNinjaTrader Customer Service

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