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Charts stop incrementing
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Charts stop incrementing
Having trouble with charts incrementing. May increment for 10 minutes, then stop. I have to reset the time period to enable the charts to increment. However, they will stop again thereafter.Tags: None
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Originally posted by [email protected] View PostThe instrument is ES 07-14 GlobexBertrandNinjaTrader Customer Service
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In which order do you connect? Kinetick first and then IB? Is there any log error noted in NT's Control Center? Please also try disconnecting from all connections and then resetting instruments under Tools > Options > Data > then restart the platform fresh, reconnect and recheck.
If this still fails for your for any reason, please contact us via Help >> Mail to Support we could review your diagnostic trace / log files and continue troubleshooting with you.BertrandNinjaTrader Customer Service
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