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Historical data (partially) not loading

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    Historical data (partially) not loading

    Hi

    I'm charting the NQ 09-14, and historical data shows a gap between 09-jun-2014 and 16-Jun-2014 (simply no data printed there).

    I already upgaded to version 23, switched to session template 24/7, tried 25 times "Reload all historical data", nothing helps.

    I'm connecting to Rhitmic through Vision/TPfutures; as I understand Ninja provides the historical part.

    What's wrong - again ? Worked fine yesterday, did not change ANYTHING, and the historical feed is broken again. The last four times this happend I had to upgrade to a new version (without NT-SW showing an announcement for the need!) to make it work again - this time the upgrade to 23 didn't help.
    Drives me nuts, was not trading all day today since I don't trade on unreliable feed

    #2
    Hello RonnyKeller,

    Thank you for your post.

    Please shut down NinjaTrader --> then go to the following directory on your PC: (My) Documents\NinjaTrader 7\db --> please delete the 'cache' folder in the 'db' folder --> then restart NinjaTrader.

    Please let me know if you still see the same issue.
    Patrick H.NinjaTrader Customer Service

    Comment


      #3
      Problem solved, thanks for the quick answer!

      Comment

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