Is this a GAIN problem or perhaps something with the new release?
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FOREX price data not updating
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FOREX price data not updating
I am using the latest production release; 6.5.1000.1 Connected to GAIN data through the NinjaTrader historical servers. The price data is not moving on the charts even though I'm connected. If I disconnect and reconnect, it catches up but still doesn't move forward as it should. I've even reduced my charts to just a single chart ($EURAUD)
Is this a GAIN problem or perhaps something with the new release?Tags: None
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I have the same problem and sent this message to support at Forex.com:
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Prices for AUD/NZD, CHF/JPY, EUR/AUD and EUR/CAD are n/a in NinjaTrader.
Other prices that I have checked are okay.
When I create a chart I get backfill, but the chart is not updated.
I use DEMO connection to GAIN server and the latest 6.5.1000.1 release.
There is a thread about it in the NinjaTrader support forum,
where they think it is a GAIN issue.
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and recieved this answer:
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Based on our agreement with them , they may not be offering those pairs right now.
For more information please contact Ninja Trader.
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For anyone with a live account experiencing problems with rate data...please send me an email directly to ray at ninjatrader dot com and provide me with your GAIN/FOREX.COM user name only and reference this post. GAIN is requesting this information in order to resolve it.
Thanks.
RayNinjaTrader Customer Service
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