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Weird ninja prob

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    Weird ninja prob

    Hello,

    Since this morning I have problem to connect to license servers.In pc number 1.



    Performed initially restore to an earlier date.

    Pc number 2 connects normally.

    It said something about firewall

    I have uninstalled completely eset with firewall

    Repaired with ninja setup file capability

    Now after the last repair it produces this screen



    awaiting directions

    Thank you

    Basil
    Last edited by blazer; 06-18-2014, 09:35 AM.

    #2
    Hello Basil,

    Thank you for writing in.

    Please follow the steps listed below to repair your current installation of NinjaTrader.


    Please note that following the steps below will not impact your charts, workspaces, custom indicators or any other NinjaTrader settings. This will simply repair the core components of NinjaTrader that may need to be reinstalled.

    1. Close all running applications.
    2. Then from the Start menu select --> Control Panel --> Add and Remove Programs.
    3. From Add and Remove Programs select NinjaTrader 7 and click Remove.
    4. Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
    5. Reboot your machine.
    6. Once these steps are completed, download NT7 from the link that I will be sending you in a private message.
    Zach S.NinjaTrader Customer Service

    Comment


      #3
      Hello,

      Which port ninjatrader is using in order to tell my isp to open ?

      Comment


        #4
        Hello Blazer,

        We use Ports 80 & 443
        Vince B.NinjaTrader Customer Service

        Comment


          #5
          I have download a tool to check from which program the specific ports are lock and the progie told me that they are locked from skype.

          Is this natural ?

          Thank you

          Comment


            #6
            Hello,

            Thank you for writing in.

            Skype uses these ports as alternatives for incoming connections. This can be changed within Skype by going to Tools -> Options -> Advanced -> Connection and unchecking "Use Port 80 and 443 as alternatives for incoming connection".
            Zach S.NinjaTrader Customer Service

            Comment


              #7
              Something in the core of windows xp was problematic.

              A format and new os and new installations from scratch solved the problem.

              Nice opportunity to backup everything and organise in all sectors.

              Thank you for the online supprort.

              Comment

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