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ES and NQ 09-14 minute charts missing data from 6/25 to 6/27.

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    ES and NQ 09-14 minute charts missing data from 6/25 to 6/27.

    Hi,
    my ES and NQ 09-14 minute charts have missing data from 6/25 to 6/27.
    I reloaded all data - not working.

    #2
    Hello td_910,

    Who are you connected to? This is displayed by green on lower left corner of the Control Center window.

    What time is missing?

    What time zone is your PC clock set to?

    Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
    Christopher S.NinjaTrader Customer Service

    Comment


      #3
      Hi, here the answers:

      Vision FM

      all RTH data from 6/25 to 6/27 (the last minute data seems to be from around one hour before RTH 6/25), tick charts are ok

      time zone is GMT+1

      no errors

      Comment


        #4
        Hello td_910,

        Thank you for reporting.

        We are currently aware this data is missing from the historical data servers.

        The data should be restored over the coming weekend.
        Christopher S.NinjaTrader Customer Service

        Comment


          #5
          Can I get hold of the data somewhere else from?
          Like someone exporting it and I'm importing it?

          The missing data messes up all my charts.

          Cant I export my tick data and import it doing this?
          http://screencast.com/t/XZyQCBCu
          Last edited by td_910; 07-01-2014, 10:03 AM.

          Comment


            #6
            Originally posted by NinjaTrader_ChristopherS View Post
            Hello td_910,

            Thank you for reporting.

            We are currently aware this data is missing from the historical data servers.

            The data should be restored over the coming weekend.
            The same problems with other instruments such as 6E 9-14, YM 9-14, CL 9-14.
            Please restore data on this instruments too.
            Thank you.

            Comment


              #7
              Hello Yurmih85,

              Yes, our server development will look into restoring data for these instruments as well.

              All should be available again on Monday.
              Vince B.NinjaTrader Customer Service

              Comment


                #8
                Originally posted by NinjaTrader_Vince View Post
                Hello Yurmih85,

                Yes, our server development will look into restoring data for these instruments as well.

                All should be available again on Monday.
                Thank you very much! We will waiting!

                Comment


                  #9
                  Historical data for the Bund - FGBL 09-14 is also missing from 06/25 8:30 (EDT) to 06/27. I use Rithmic as a real-time data provider.

                  Comment


                    #10
                    Hi NinjaTrader Customer Service.
                    Thank you very much!

                    Comment

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