Missing month of data in charts

[darmbk]

Hi,

I am plotting a series of market data from my own historical files which are split into 3 month contract length. When I plot a 60 min chart of a single contract between Jan-Mar (using in this '6E 03-09.Last'), I get all the data back as expected. However if I attempt to chart a longer period (using '6E 06-09.Last' or beyond) I get back a chart that is completely missing Mar data. The chart simply skips from the end of Feb to the start of Apr.
I have tried deleting the historical data and re-importing it.

Any ideas?

Cheers,
darmbk.

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your note.


Can you please confirm you have data set to merge using the steps below:

• Tools-->Instrument Manager
• Select 6E
• Edit
• Merge Policy-->Set to either "MergeNonBackAdjusted" or "MergeBackAdjusted"
• Click Ok
• Click Ok

Next within your chart please right click within your chart and select "Reload all historical data" and let me know if data is still missing.

[darmbk]

Hi Christopher,

Unfortunately that change did not resolve my issue. Note though that I have no "Reload all historical data" option as it is greyed out. I did however, delete the data file from the historical database and re-import it. Thoughts?

Thanks,
darmbk.

[NinjaTrader_ChristopherJ]

Please reset your instruments with the steps I have provided below:

• Tools
• Options
• Data tab
• Reset Instruments

Next use the steps I have provided below to delete your cache:

• Close NinjaTrader
• Documents
• NinjaTrader 7
• Open the db folder
• Delete the cache folder
• NinjaTrader
• Open a new chart

[darmbk]

Hi Christopher,

Thanks for walking me through those steps. I have followed them but unfortunately I find the same gap in the data. I am hoping this is some simple user error but the fact that I can produce a chart of March 2009 data if I specify a March 2009 date as an end point makes me suspicious. Any other ideas?

Many thanks,
darmbk.

[NinjaTrader_ChristopherJ]

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

[darmbk]

The issue was an incorrect rollover date for that 3-month contract which is why I didn't see a problem when I specified that specific contract to produce a chart but when I used a longer time frame the rollover date was used and meant I appeared to be missing data but it was simply that NT was looking in the wrong file.