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Error on loading chart data

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    Error on loading chart data

    I am using a 3 Range chart. And when I try and load 60 days worth of data I get the following error message

    http://screencast.com/t/LfwMt1n3x

    My data feed is kinetics. I am in Simulation mode only.

    How do I load more historic data

    #2
    Hello rwbil,

    Thanks for your post and for the picture.

    When requesting Kinetick tick data between the hours of 9:30am ET to 4:30pm ET you will have access to 8 days of historical tick data. If you request the data outside those hours the full 180 days is available. After you request the data, it will be downloaded to your historical database and cache, and you will be able to access this data at any time.

    Requesting tick data consumes an extremely large amount of bandwidth and heightens data server loads. When bandwidth or server load is elevated to high levels, the result is that all data, including live data can be slowed down. Kinetick decided to make 180 days of tick data available, far more than other providers, and will not compromise the data by filtering it. Kinetick simply reduces any possibilities of overloading servers and bandwidth by limiting the amount of data available during peak trading time; the times that traders need data to be as fast as possible.

    Please let me know if you have further questions.
    Paul H.NinjaTrader Customer Service

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