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NT 7.0.1000.25 (Live) & IB Chart OHLC not getting correct

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    NT 7.0.1000.25 (Live) & IB Chart OHLC not getting correct

    Hello,

    I am using Latest build of NT & Realtime from IB Latest Build 946.2f, July 21,2014 1:22:08 PM, Today i had a problem with NSE (NIFTY50 & BANKNIFTY), NT CHART showing wrong OHLC from today market opening time , 9:15 to 9:20 , i tried all other option deleting symbol , uninstalling NT & clean all caches & folders etc,,,, but still the data problem was continue, basically TWS charts having correct data but NT charts are showing incorrect data.


    Please Help to resolve the same......
    Attached Files

    #2
    Hello,

    Thank you for your post.

    With TWS the official supported version is 944.3. Can you please uninstall your TWS and then install version 944.3 from our website here:
    http://www.ninjatrader.com/Connectio...tion-Guide.php

    Furthermore, double check your settings on the same page above to make sure everything is configured correctly. After this connect again and see if that corrects your issue.
    VinceNinjaTrader Customer Service

    Comment


      #3
      944.3 , also tried but the spike of that data still continue in nt charts

      Comment


        #4
        Hello,

        What happens when you right click in the chart--> Reload all historical data?

        If that is of no help, close your chart--> go to Tools--> Historical Data Manager--> Edit tab--> Right click on the Banknifty--> Delete.
        After this exit and restart NT and connect again. Has the spike disappeared?
        VinceNinjaTrader Customer Service

        Comment


          #5
          No luck , i followed the same way & clearing cach & restart NT too but still spike is there

          Comment


            #6
            Hello datafeedexpert,

            Thank you for your patience.

            I will test this further on my end and follow up with you when I have additional information.
            Patrick H.NinjaTrader Customer Service

            Comment


              #7
              Hello datafeedexpert,

              Thank you for your patience.

              I am unable to reproduce this on my end. I would like to schedule a support call with you to look into this item on your PC. Please send me a note at platformsupport[at]ninjatrader[dot]com with this thread as the subject line: "http://www.ninjatrader.com/support/forum/showthread.php?t=67769"
              Patrick H.NinjaTrader Customer Service

              Comment


                #8
                Request mail was sent to you,



                Thanks for your timely reply

                Comment

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