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    #1

    Eur/cad

    Hello,

    I'm having problems to get EURCAD quotes from GAIN using NT server; I fact, I don't get any quotes...

    Is it me, or it there a problem?

    Regards,
    FlashCall...
    Tags: None
    #2
    Hi FlashCall,

    Have you checked the log tab? Is there an error message?

    Is this on a Demo or your Live account?
    Vince B.NinjaTrader Customer Service

    Comment

      #3
      For some reason we are not receiving any quotes for this either. We have been in contact with GAIN already on this issue.
      RayNinjaTrader Customer Service

      Comment

        #4
        Hi Vincent,

        I don't have any log-errors regarding incoming quotes or that kind...but the reply of Ray explains it all...

        Thank you...both of you...

        Comment

          #5
          Originally posted by NinjaTrader_Ray View Post
          For some reason we are not receiving any quotes for this either. We have been in contact with GAIN already on this issue.
          Hello Ray,

          Do you have any idea in what timeframe this problem will be solved? Or should I bother GAIN with this issue?

          Regards,
          FlashCall...

          Comment

            #6
            Sooner than later, they are working on it now.
            RayNinjaTrader Customer Service

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              #7
              For anyone with a live account experiencing problems with rate data...please send me an email directly to ray at ninjatrader dot com and provide me with your GAIN/FOREX.COM user name only and reference this post. GAIN is requesting this information in order to resolve it.

              Thanks.
              RayNinjaTrader Customer Service

              Comment

                #8
                Well it's working now for the demo feed...
                Last edited by FlashCall; 04-08-2008, 03:52 PM.

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