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complete removal and reinstall

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    complete removal and reinstall

    Need help doing a complete removal, I have some bad scripts. I removed and reinstalled only to have the same files again with the previously installed scripts that I had added, I want to remove them all.
    Please advise, thanks.

    #2
    Hello,

    Please follow the steps listed below to completely uninstall and reinstall NinjaTrader:

    Close all running applications.

    Then from the Start menu select --> Control Panel --> Add and Remove Programs.

    From Add and Remove Programs select NinjaTrader 7 and click Remove.

    Then manually delete the folder "NinjaTrader 7" located under Start --> My Documents.

    Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*) --> select Local C Disk and then press search.

    Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).

    Reboot your machine.

    Once these steps are completed, download NT7 from the link below:
    Download

    Please let us know if you are able to get up and running after the reinstall.
    CameronNinjaTrader Customer Service

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      #3
      I have the same problem.I follow your instructions and I resolved my problem.
      Thank you...........
      mobile casinos
      Last edited by marynick; 08-18-2014, 02:13 AM.

      Comment


        #4
        advisory 24-internet cache

        Hello reading advisory #24
        http://www.ninjatrader.com/Advisory/Advisory24.php
        and have questions
        advisory says "you will clear this through your internet browser"

        Does this need to be done with all the browsers one is using...i.e.
        Chrome
        Firefox
        Opera, etc.....

        Last but not least, Why? and what if one does not clear there cache?
        Thanks in advance

        Comment


          #5
          Hello newbie0101,

          Thank you for your post.

          What ever internet browser you are using to download files would be the one you want to clear the cache and history from. This clears any remnants of previous downloads made, to ensure you are downloading the latest installer rather than a previous installer file with the same name.
          Patrick H.NinjaTrader Customer Service

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            #6
            Originally posted by NinjaTrader_PatrickH View Post
            Hello newbie0101,

            Thank you for your post.

            What ever internet browser you are using to download files would be the one you want to clear the cache and history from. This clears any remnants of previous downloads made, to ensure you are downloading the latest installer rather than a previous installer file with the same name.
            Hi Patrick thanks for response from which I gather as long as I save the "installer" file under different name there is no reason to clear cache??

            Comment


              #7
              Hello newbie0101,

              Thank you for your response.

              The name of the file from our servers and the webpage will still be the same, so it would be recommended to clear the cache as directed in the instructions.
              Patrick H.NinjaTrader Customer Service

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                #8
                Originally posted by NinjaTrader_PatrickH View Post
                Hello newbie0101,

                Thank you for your response.

                The name of the file from our servers and the webpage will still be the same, so it would be recommended to clear the cache as directed in the instructions.
                Howdy Patrick seems you kindof sidestepped my Q? whiich is
                If I download the latest setup file from Ninjatrader.com---Save as a file name of my choosing, and install--, it would not be necessary to delete my internet cache.
                Yes or No?? Thanks
                Not trying to be difficult just looking for direct response to my inquiry.
                p.s. I don't want to delete my browser cache
                Thanks again

                p.s.s. if is case of file name from your server then provide me link to download actual application, not a setup file that requires connecting to your server to install?
                Last edited by newbie0101; 08-13-2014, 06:07 PM.

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                  #9
                  Hello,

                  I expect that you can safely skip clearing the internet cache if it is critical to you.

                  If anything else comes up which I could assist you with please let me know.
                  KyleNinjaTrader Customer Service

                  Comment


                    #10
                    sorry

                    Hi Kyle sorry to kick the dead horse but a thought came to me (i know....)
                    while uninstalling and re-installing NT7 current
                    Why not put a new release number with it so one would be sure they have the correct version?
                    You know for those of us unable to conform(deleting cache-LOL)
                    thanks for all yall do

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