Same time on the axis on NT 64bit 7.0.1000.25 (Win8.1)

[Davidas]

I have same time all over the axis, but after disconnect/connect it shows correct time.
Seems it's stops to update time after loading.
However OnMarketData methods gets correct time.
See screenshot (610Ticks chart of ES) in attachment.

[NinjaTrader_Jason]

Hello Davidas,

Does it correct the timestamps if you right click in the chart and you select 'Reload All Historical Data'? If not, please disconnect your data feed connection and go to Control Center-->Tools-->Options-->Data-tab, click Repair DB. Restart NinjaTrader and check if the charts continue to show timestamps as expected

If the issue remains, please exit NinjaTrader and go to C:\-->Users-->*Windows user account*-->Documents-->NinjaTrader 7-->db and delete the cache folder. Start NinjaTrader and check again.

[Davidas]

Repair DB and deletion of Cache folder did not help.

[NinjaTrader_Jason]

Hello Davidas,

Do you experience the issue for all charts? If not, do you notice any consistency between the affected charts?

Could it be the issue only occurs when a certain chart template is used? Do you experience the issue if you create a brand new chart without a chart template or any other add-ons/indicators applied?

When exactly does the time axis report all the same timestamps? Does it occur right away when you create a new chart?

Did you always experience this issue? If not, were there any changes in NinjaTrader or your computer when the issue started to happen?

[Davidas]

It affects all charts. Minutes charts doesn't close active bar just update price. It works normaly after DB folder deletion but just for first time, after reopen of the NT problem appears again.
New charts without template has same problem.
Problem started after OS upgrade to Windows 8.1.

[NinjaTrader_Jason]

To what data feed/broker do you connect in NinjaTrader?

Can you please check the date and time of your PC clock. Make sure it is setup correctly.

[Davidas]

I'm using Continuum provider. System time set up correctly and Time and Sales shows correct time, but Tick chart stopped to update time after 19:08:58.

[NinjaTrader_Jason]

Can you please check the items listed at the link below which can explain why charts do not receive realtime data.

http://www.ninjatrader.com/support/forum/showthread.php?t=3725

In addition, please send me your log and trace files, so can investigate. Go to Control Center-->Help-->Mail to Support. Put 'Att Jason, Same time on the axis on NT 64bit 7.0.1000.25 (Win8.1)' in the subject header and enable 'Log and trace files'.