I have tried to restart, nothing.
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NinjaTrader
Not plotting new candles on time axis
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Hello NickTenn,
Who are you connected to? This is displayed by green on lower left corner of the Control Center window.
What contract month do you have selected?
(For a chart) what interval is selected?
Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
Does the price update in the Orders tab of the Control Center?Christopher S.NinjaTrader Customer Service
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Hello NickTenn,
Thank you for your reply.
Please disconnect from Kinetick, reset the instruments and restart NinjaTrader.
To reset your instruments please: go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.Christopher S.NinjaTrader Customer Service
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Same problem on tick
I am having the same problem. I have reset instruments, repaired and reset the database and restarted to no avail, the problem recurs after only a few bars.
Not only are the candles posting erroneously or freezing (yet the price continues to tick) when I then reload the chart the history often does not resemble the previous price action. Also very often a long candle prints bearing no relation to the recent action just prior to a commencing a new candle. I have CQG data through AMP and no fault messages are indicated. I have attached a couple of screenshots to help explain the problem.
Thanks in advance for your help.
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AMP and no fault messages are indicated. I have attached a couple of screenshots to help explain the problem.
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