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Continuum-CQG 8/15 Servers Overload Crash

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    Continuum-CQG 8/15 Servers Overload Crash

    "Today at 9:54 AM CST there was a significant surge in market activity that caused many real time servers to fall behind. At 10:07 AM CST, the data line processing application on 20 of the servers crashed. Client connections were moved to alternate data servers but took some time to recover. By 11 AM CST, development staff had identified the issue that triggered the crash and began to work on a fix. The solution is currently being tested and should be deployed this weekend. "

    If CQG/Continuum believes this was exceptional market activity, then we all need to be concerned.

    Should we now believe that Friday's level of activity was all that their systems have been stress tested against ? Friday will be the norm at some point soon and not the exception. There are certain to be multitudes of price activity above what we experienced Friday 8/15 that brought Continuum/CQG/NinjaTrader to its knees.

    Does NinjaTrader have any comment on Continuum's press statement / excuse blaming the outage due to that level of market activity ? We should demand and expect their systems to be stress tested against far greater.

    Number1

    #2
    Hello Number1,

    Thanks for your post.

    They had found a specific item in relation to this that resulted in a crash and have deployed a fix. We have no additional information on their systems and the crash.
    BrandonNinjaTrader Customer Service

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