what can I do to avoid losing the charts upon which are my created lines, arrows and other drawing objects?. .
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NinjaTrader
charts not preserved in a closed workspace?
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Hello joemiller,
Could it be the chart are minimized? Do you see the charts in the Windows task bar. If so, please restore the charts from there.
Could the following have happened? Upon closing down the software you closed the charts and other windows part of workspace. Subsequently when prompted to save your workspace, you clicked Yes or Yes to all. This caused your workspace to save without the charts and other windows, since they were closed.
This can happen if you shut down NinjaTrader via the Windows task bar. If you right click NinjaTrader in the Windows task bar and select Close, it will close all charts and other windows first and subsequently you will be prompted to save your workspaces. If you now click Yes, it will be saved without the charts and other windows.
You can restore your workspace if you have a backup file that contains your workspace saved with your charts and other windows. Please go to Control Center-->File-->Utilities-->Restore to restore any backup files you may have.
If not, unfortunately you will need to rebuild the workspace.JasonNinjaTrader Customer Service
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is the windows task bar the bar at the bottom of the screen?
thanks Jason,
is the windows task bar the bar at the bottom of the screen?
thanks for describing all those possibilities. I will check it all out.
seems unnecessarily complicated ... but it is what it is.
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shut down procedure?
''This can happen if you shut down NinjaTrader via the Windows task bar. If you right click NinjaTrader in the Windows task bar and select Close, it will close all charts and other windows first and subsequently you will be prompted to save your workspaces. If you now click Yes, it will be saved without the charts and other windows.'' is probably the problem.
so what procedure should be followed when shutting down?
click on the X in the upper right corner and then save the workspace?, should I do it via the control center window? etc, etc. chart saving procedure is definitely not a user friendly design...pass it on to the system programmers.
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"This can happen if you shut down NinjaTrader via the Windows task bar. If you right click NinjaTrader in the Windows task bar and select Close, it will close all charts and other windows first and subsequently you will be prompted to save your workspaces. If you now click Yes, it will be saved without the charts and other windows"
Having done this myself yesterday & having had the same result I can only ask - why hasn't this obvious bug been addressed? This does not happen with other windows programs using multi window environments so it certainly isn't impossible.
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