I have an active subscription of NinjaTrader, and last night I made another signing to install on another computer, but unfortunately not received the license key, since yesterday I am sending email to [email protected] and [email protected], but still not get an answer. the new payment was made by paypal and the code signing is S-0D13339366592920U, please solve my problem, you guys should have an online chat to facilitate communication
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license problem
good morning,
I have an active subscription of NinjaTrader, and last night I made another signing to install on another computer, but unfortunately not received the license key, since yesterday I am sending email to [email protected] and [email protected], but still not get an answer. the new payment was made by paypal and the code signing is S-0D13339366592920U, please solve my problem, you guys should have an online chat to facilitate communicationTags: None
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Hello,
Thank you for your post. First, I'd recommend that you check your SPAM or trash folder as it is possible that our replies have been mistakenly identified as an unwanted message.
If you do not find our messages in these folders, please send me a private message with the email address you've used when contacting us.KyleNinjaTrader Customer Service
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