I tried hitting cancel instead of ok and NT continues to load. Within seconds I get the attached error. Please advise.
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Error upon trying to install NT7
Collapse
X
-
Error upon trying to install NT7
I bought a 3 month license. Today I am installing on an XP machine. When I click the icon to open NT I get a window prompting me to enter my license (it says I have an expired license - I suppose because I used to own a subscription). When I enter my license and hit OK, nothing happens.
I tried hitting cancel instead of ok and NT continues to load. Within seconds I get the attached error. Please advise.Tags: None
-
Hello,
Thank you for contacting us to report the issue.
So that I may investigate this matter further please contact me by email at Support [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's trace file.
The trace file is found in the Documents > NinjaTrader 7 > Trace folder. I would need to take a look at the 'trace.20140909.txt' file.KyleNinjaTrader Customer Service
-
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by Max238, Today, 01:28 AM
|
1 response
22 views
0 likes
|
Last Post
by CactusMan
Today, 06:18 AM
|
||
Started by giulyko00, Yesterday, 12:03 PM
|
2 responses
10 views
0 likes
|
Last Post
by giulyko00
Today, 06:11 AM
|
||
Started by r68cervera, Today, 05:29 AM
|
0 responses
4 views
0 likes
|
Last Post
by r68cervera
Today, 05:29 AM
|
||
Started by geddyisodin, Today, 05:20 AM
|
0 responses
6 views
0 likes
|
Last Post
by geddyisodin
Today, 05:20 AM
|
||
Started by JonesJoker, 04-22-2024, 12:23 PM
|
6 responses
38 views
0 likes
|
Last Post
by JonesJoker
Today, 05:14 AM
|
Comment