Login Failed Pats Callback

[momtic]

Hi

I am getting this message when trying to log in and cant connect to my platform?

rgs
momtic

[NinjaTrader_VinceB]

Hello Momtic,

Thanks for your post.

Please contact your broker and have them reset your account. Then exit and restart NinjaTrader and connect.

Let us know if this corrects your issue.

[momtic]

Hi , I am posting here again, last time it was sorted, but few weeks on, I have another message, saying something different, can you tell me what to do thanks

[NinjaTrader_VinceB]

Hello Momtic,

Please send me your log and trace files for today so that I may look into what occurred.


You can do this by going to the Control Center-> Help-> Mail to Support.


Please reference this thread in the body of the email:

http://www.ninjatrader.com/support/forum/showthread.php?t=68771

[momtic]

Hi Vince

Sorry, forgot to reply, it's sorted it's self, all working again

Thanks
momtic