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Uninstallation

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    Uninstallation

    Hi all,

    I am running Win8.1.

    I want to completely and entirely uninstall NinjaTrader from my PC.

    I went to uninstall programs in the Control Panel of my PC, and completed it successfully, but on boot up, the PC shows an error with NinjaTrader or something like that.

    Please show me how to completely and entirely uninstall NinjaTrader from my PC.

    Thank you!

    #2
    Hello,

    Thank you for your post.

    Please follow the steps listed below to completely uninstall NinjaTrader:
    1. Close all running applications.
    2. Then from the Start menu select --> Control Panel --> Add and Remove Programs.
    3. From Add and Remove Programs select NinjaTrader 7 and click Remove.
    4. Then manually delete the folder "NinjaTrader 7" located under Start --> My Documents.
    5. Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*)

    Please let me know if I can be of any further assistance.
    Zach S.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_ZachS View Post
      Hello,

      Thank you for your post.

      Please follow the steps listed below to completely uninstall NinjaTrader:
      1. Close all running applications.
      2. Then from the Start menu select --> Control Panel --> Add and Remove Programs.
      3. From Add and Remove Programs select NinjaTrader 7 and click Remove.
      4. Then manually delete the folder "NinjaTrader 7" located under Start --> My Documents.
      5. Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*)

      Please let me know if I can be of any further assistance.

      Thanks for that Zach!

      Whilst I have completed all of the steps, it still show the error message on boot up.

      Please help. Thanks

      Comment


        #4
        Hello sultanoflondon,

        Thank you for your response.

        Please use the following utility to remove NinjaTrader from your PC: http://support.microsoft.com/mats/Pr..._and_Uninstall
        Patrick H.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_PatrickH View Post
          Hello sultanoflondon,

          Thank you for your response.

          Please use the following utility to remove NinjaTrader from your PC: http://support.microsoft.com/mats/Pr..._and_Uninstall

          Many thanks for that; however, the software that is in the link refers to a 'Product Code': is this a NinjaTrader product code or a Microsoft product code?

          Thank you!

          Comment


            #6
            sultanoflondon,

            I'm not sure what you mean by product code. The link Patrick provided is going to be the Microsoft Fix-it tool that will force uninstall NinjaTrader and remove all installation files.
            Cal H.NinjaTrader Customer Service

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