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Ninja Install Error

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  • NinjaTrader_Ray
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    After uninstalling R7, clear browser cache again, this time try installing directly from the website (not downloading and saving the install file)

    www.ninjatrader-support.com/download_download.htm

    Ray

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  • NinjaTrader_Ray
    replied
    imported post

    If you uninstall the current version. Then install via the instructions in the earlier post. Will this work?

    Ray

    Leave a comment:


  • alphamag
    replied
    imported post

    Tried it but got same message upon trying to install.

    Leave a comment:


  • NinjaTrader_Ray
    replied
    imported post

    Try the following -

    1 - Clear your internet cache, via IE it is Tools-->Internet Options, Clear History
    2- Download and save the folllowing file to your desktop

    http://www.ninjatrader-support.com/ninjatrader/nt5/NinjaTrader.Install.msi

    3. Double click on the saved file to run the installer.

    Let me know how this works out.

    Ray

    Leave a comment:


  • alphamag
    replied
    imported post

    Ray,

    - 5.0.1000.7 is up and running and connects to Patsystems.
    - The error message says: The feature you are trying to use is on a network resource that is unavailable.

    Sorry I dont know how to post a screenshot, but it is the same "network resource" error message as posted by Shiva below.

    Thank you.

    Leave a comment:


  • NinjaTrader_Ray
    replied
    imported post

    Sorry Don, I rip through 150+ emails a day so at this moment it does not come to my mind.

    A few questions:

    - 5.0.1000.7 is current up and running?
    - When you try and install the current beta version, can you remind me what the error message is?

    Thanks.


    Ray

    Leave a comment:


  • alphamag
    replied
    imported post

    Ray,

    I am running 5.0.1000.7. Running the installer does't work. I get the error message I sent you in my email. My name is Don Rozell.

    Thank you

    Leave a comment:


  • NinjaTrader_Ray
    replied
    imported post

    Upgrade to what version? If you have a current NT version and you want to upgrade to NT 5.1.1.3 Beta, you can just run the installer. No need to uninstall anything. Did this not work?

    Ray

    Leave a comment:


  • alphamag
    replied
    imported post

    Thank you Shiva. That is what Ray is suggesting to me. I may try some things on my own before system restore. I've heard horror stories regarding restore ...especially for the tech challenged person. Also, as I said, I can load my current NT now just fine. The prob is I can't upgrade.

    Leave a comment:


  • Shiva Swinger
    replied
    imported post

    I had to do a system restore and then delete Ninja and reinstall. My data was still there. But after a few more days it will do it again. I do another system restore and all works again.

    So still not sure the cause.

    Leave a comment:


  • alphamag
    replied
    imported post

    Hi Stewart,

    Has your problem been resolved? I get the same error message as your last post and can only start NT through C>Program files>NT5>bin>NT Icon. If I copy the start icon to my desktop I get an error message, so I was wondering if you resolved the issue through Denise with NT support.

    Thank you

    Leave a comment:


  • Shiva Swinger
    replied
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    Still unable to get it uninstalled? What can I do?

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  • Shiva Swinger
    replied
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    Did all that but still will not uninstall?



    Stewart

    Leave a comment:


  • NinjaTrader_Ray
    replied
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    Sorry for your inconvenience. This has happened several times below.You can find the solution here:

    http://www.ninjatrader-support.com/a.../questions/25/

    Ray

    Leave a comment:


  • Shiva Swinger
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    Another
    Attached Files

    Leave a comment:

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