I already searched for this error in this forums, but none of those answers were satisfactory for me, so I'd like to add my screenshots for this case:
Problem:
- time to time NT is unable to load data for charts (happens almost every day once)
- Several popups show up saying "Error on loading chart data for .... Unable to retrieve data."
- Log is full of messages like:
Process can't access file C:\Users\...\Documents\NinjaTrader 7\db\tick\YM 12-14\201409261200.Last.ntd, because it is used by another process.
(Don't know the exact translation, my NT error messages are in czech language)
See attachment log.png
Your recommendation in other threads:
- Turn off antivirus, firewalls and other programs that might interfere with NT
I'm almost absolutely sure, that this is not my case, as I tried to turn off all software that could cause trouble and nothing helped.
My research:
When you look at attachment process_explorer.png you will see that even when NT is disconnected, it keeps file reported in the errors open.
So my conclusion on this is ... it's definitely a NinjaTrader issue.
My connection: Continuum (CQG) / NinjaTrader Brokerage
Thank you in advance,
Lukas
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