Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Cant connect

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Cant connect

    I received an error message about Nt having to be closed down, was unable to start up.. I uninstalled and removed a work space. How I do I get the workspace back into the NT ? Also will this reinstall all the indicators I added or will I have to reinstall those as well?

    #2
    Hello Gregory,

    Thank you for your post.

    Please send your log and trace files as an attachment to platformsupport (at) ninjatrader (dot) com.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
    • The log file will be named "log.20141001.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
    • The trace file will be named "trace.20141001.txt"

    Please provide a link to this forum thread in the body of the email.

    I look forward to hearing from you.
    Zach S.NinjaTrader Customer Service

    Comment


      #3
      Could you tell me, did "nicteinsheepl" post a indicator with a virus?

      Comment


        #4
        Hello Gregory,

        Thank you for your writing in.

        No. We would not allow an indicator that was spreading a virus to be posted on our forums. That being said, an indicator does not have to have a "virus" to cause unexpected behavior within NinjaTrader, especially if it is a very old indicator that has not been updated.

        If you notice a particular indicator is causing performance problems, remove it by going to Control Center -> Tools -> Edit NinjaScript -> Indicator, select the indicator from the list and select "Delete".

        Please let me know if I can be of any further assistance.
        Zach S.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_ZachS View Post
          Hello Gregory,

          Thank you for your writing in.

          No. We would not allow an indicator that was spreading a virus to be posted on our forums. That being said, an indicator does not have to have a "virus" to cause unexpected behavior within NinjaTrader, especially if it is a very old indicator that has not been updated.

          If you notice a particular indicator is causing performance problems, remove it by going to Control Center -> Tools -> Edit NinjaScript -> Indicator, select the indicator from the list and select "Delete".

          Please let me know if I can be of any further assistance.

          its not an indicator, its under data series called powerful renko bars how do I rmove that, does this have faulty code?

          Comment


            #6
            Originally posted by Gregory Arkadin View Post
            its not an indicator, its under data series called powerful renko bars how do I rmove that, does this have faulty code?
            Thank you for your response.

            You can remove from Control Center -> File -> Utilities -> Remove NinjaScript Assembly.

            Is it giving you error messages?
            Zach S.NinjaTrader Customer Service

            Comment


              #7
              Originally posted by NinjaTrader_ZachS View Post
              Thank you for your response.

              You can remove from Control Center -> File -> Utilities -> Remove NinjaScript Assembly.

              Is it giving you error messages?
              Every time I attempt to load the PRB on a chart I get this message. It was fine for a few days but started to happen last night. Uninstalled /reinstalled NT , removed workspace that included it, then then added back ws. worked today, but now I cant get a chart with PRB to load at all. Not sure what is going on

              I went remove script assemblies , and it is not there..it a period, like tick minute bars etc
              Attached Files
              Last edited by Gregory Arkadin; 10-02-2014, 10:53 PM.

              Comment


                #8
                Hello,

                Thank you for your reply,

                Please let me know if removing the Bar Type resolves the error.
                Zach S.NinjaTrader Customer Service

                Comment


                  #9
                  Originally posted by NinjaTrader_ZachS View Post
                  Hello,

                  Thank you for your reply,

                  Please let me know if removing the Bar Type resolves the error.
                  How? it is not under remove script assembly, will removing it and re adding it correct error

                  Comment


                    #10
                    Hello Gregory,

                    Thank you for your response.

                    If it doesn't appear in that list, you'll need to remove it manually from your PC by going to (My)Documents -> NinjaTrader 7 -> bin -> Custom -> Type and delete or move the .cs file.

                    If removing from your installation resolves the error, I would not recommend putting it back in your installation and contacting the developer.
                    Last edited by NinjaTrader_ZachS; 10-02-2014, 11:09 PM.
                    Zach S.NinjaTrader Customer Service

                    Comment


                      #11
                      Originally posted by NinjaTrader_ZachS View Post
                      Hello Gregory,

                      Thank you for your response.

                      If it doesn't appear in that list, you'll need to remove it manually from your PC by going to (My)Documents -> NinjaTrader 7 -> bin -> Custom -> Type and delete the .cs file.

                      If removing from your installation resolves the error, I would not recommend putting it back in your installation and contacting the developer.
                      the developer disappeared it was "nichteinsheeple", he also pulled the bar type..any way of correcting this ?

                      Comment


                        #12
                        Originally posted by Gregory Arkadin View Post
                        the developer disappeared it was "nichteinsheeple", he also pulled the bar type..any way of correcting this ?
                        bigmike has a temp ban on him.

                        this forum - he still appears new as of 2 weeks ago.

                        Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.



                        Did you download off of that free NT indicator forum on openedhost.com?

                        Or where did you get it from, if not there?

                        Post the source code.

                        Comment


                          #13
                          Hello,

                          Thank you for your response.

                          All I can recommend is removing it from NinjaTrader with the instructions in post # 10. Unfortunately, custom bar types are unsupported, thus we cannot offer any assistance for this file. If you post the .cs file as an attachment, you may be able to find someone on the forums who can assist you with this.

                          Please let me know if I can be of any further assistance.
                          Zach S.NinjaTrader Customer Service

                          Comment

                          Latest Posts

                          Collapse

                          Topics Statistics Last Post
                          Started by yertle, Yesterday, 08:38 AM
                          7 responses
                          28 views
                          0 likes
                          Last Post yertle
                          by yertle
                           
                          Started by bmartz, 03-12-2024, 06:12 AM
                          2 responses
                          20 views
                          0 likes
                          Last Post bmartz
                          by bmartz
                           
                          Started by funk10101, Today, 12:02 AM
                          0 responses
                          4 views
                          0 likes
                          Last Post funk10101  
                          Started by gravdigaz6, Yesterday, 11:40 PM
                          1 response
                          8 views
                          0 likes
                          Last Post NinjaTrader_Manfred  
                          Started by MarianApalaghiei, Yesterday, 10:49 PM
                          3 responses
                          10 views
                          0 likes
                          Last Post NinjaTrader_Manfred  
                          Working...
                          X