i have one issue about FOREX, i have open real account via IB and i am using your platform. After connecting to IB ( TWS) i cant load chart. I can see bid/ask, but chart is not moving. How can i fix it ? Thank you
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NinjaTrader
loading chart for FOREX
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Hello fLife,
Can you please check the items listed at the link below which can explain why charts do not receive realtime data.
Make sure 'End date' is set to today's date in the Data Series menu of the chart as well.
Do you receive realtime data if you select forex instruments elsewhere in NinjaTrader such as the Dynamic SuperDOM, FX Pro or Control Center-->Orders-tab?
In addition, please go to Control Center-->Tools-->Options-->Data-tab and make sure 'Quote currencies (FX) in' is set to HalfPip.JasonNinjaTrader Customer Service
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Thank you, I loaded New Chart under File > New > Chart, now i can see moving chart, but if i close IB and connect back, i cant save historical data from my last session, chart is loading from time that i am connected. Thats problem for my strategy. Is it possible to fix it ? Thank you
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Am I correct you have a strategy running in this chart? If so, please disable the strategy and try again.
If the issue remains, please send me your log and trace files. Go to Control Center-->Help-->Mail to Support. Put 'Att Jason, loading chart for FOREX' in the subject header and enable 'Log and trace files'.JasonNinjaTrader Customer Service
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