Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Creating New Chart Issues
Collapse
X
-
Creating New Chart Issues
if I reboot my computer the NT works and I can create a new chart however after a period time, I am not able to. I have cleaned my system, it loads up quickly the already created charts however it will not create a new chart, I have updated the windows recently it help a little but still remains the same... my computer system is powerful and have plenty of spare ram etc... does anyone else have problems with this. Any solutions would be welcome. Thanks use Kinetic and lifetime license. -
Today I am unable to start NT7 at all, it loads the splash screen then that disappears and nothing happens. I have it installed on two different computers and have the same issue.,. this makes me believe it is not my issue.
anybody else have starting NT issues today?
-
Hello cnicocash,
Thank you for writing in.
Please send me a note at platformsupport (at) ninjatrader (dot) com, and attach your log and trace files from the last time that this occurred so that I can look for any errors or exceptions that may appear. Make sure to include a link to this forum post the body of the email.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
- The log file will be named "log.YYYYMMDD.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
- The trace file will be named "trace.YYYYMMDD.txt"
I look forward to hearing from you.Zach S.NinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by bortz, 11-06-2023, 08:04 AM
|
47 responses
1,607 views
0 likes
|
Last Post
by aligator
Today, 07:22 PM
|
||
Started by jaybedreamin, Today, 05:56 PM
|
0 responses
9 views
0 likes
|
Last Post
by jaybedreamin
Today, 05:56 PM
|
||
Started by DJ888, 04-16-2024, 06:09 PM
|
6 responses
19 views
0 likes
|
Last Post
by DJ888
Today, 05:12 PM
|
||
Started by Jon17, Today, 04:33 PM
|
0 responses
6 views
0 likes
|
Last Post
by Jon17
Today, 04:33 PM
|
||
Started by Javierw.ok, Today, 04:12 PM
|
0 responses
15 views
0 likes
|
Last Post
by Javierw.ok
Today, 04:12 PM
|
Comment