FGBM issu

[fLife]

Hi,
I noticed today, that I am not getting data for FGBM (i am getting FGBL data, tho). I am using continuum - does anyone know what is the issue? How to fix it? Did they stop offering FGBM data?

Thank you

[NinjaTrader_ChelseaB]

Hello fLife,

Thanks for your post.

Do you have any error messages in the Log tab of the Control Center?

If so, what do these say?

[fLife]

Hello,

i have no error messages.

[fLife]

I am sorry, we have ...give a minute pls ..

[fLife]

Im back.

Log:
13.10.2014 15:20:07 Connection Continuum data: Primary connection=Connecting, Price feed=Connecting
13.10.2014 15:20:07 Connection Connecting to NinjaTrader data server (HDS10.NinjaTrader.com/31654)
13.10.2014 15:21:22 Connection Continuum data: Primary connection=Connected, Price feed=Connected
13.10.2014 15:21:22 Connection Time to flatten=0:00:00, Flatten all=Disabled
13.10.2014 15:21:25 Default CQG.Adapter.SubscribeMarketDataResolve: DLZ4 is not enabled for realtime quotes and trading.
...
...
...
13.10.2014 15:23:33 Connection AllinOne DU608: Primary connection=Connecting, Price feed=Connecting
13.10.2014 15:24:18 Connection AllinOne DU608: Primary connection=Connected, Price feed=Connected
13.10.2014 15:24:18 Connection Time to flatten=0:00:00, Flatten all=Disabled
13.10.2014 15:24:25 Default Requested market data is not subscribed.Error&CBOE/IND/Top&CBOE/IND/Top 354
13.10.2014 15:24:25 Default Market data farm connection is inactive but should be available upon demand.usfarm.us 2108


It is all.
Maybe reset instruments?

Thak a lot

[NinjaTrader_ChelseaB]

Hello,

13.10.2014 15:21:25 Default CQG.Adapter.SubscribeMarketDataResolve: DLZ4 is not enabled for realtime quotes and trading.

You are not enabled for this instrument. Please contact your data feed provider.

[fLife]

I have not problem with DLZ4. But with FGBM. And in log is not message with:
FGBM is not enabled for realtime quotes and trading.



What about now?

[NinjaTrader_ChelseaB]

Hello,

The Euro Bobl 5-Year instrument is the DL instrument with CQG / Continuum.
Please search the following document for Euro Bobl 5-Year.
http://www.cqg.com/docs/symbols.pdf

Z4 refers to December 2014.

[fLife]

Thak you very much

[fLife]

I am still confused - I WAS getting real time data for FGBM the day before yesterday. What happened since then? On what basis did it stop and why did it work just a few days ago?

[NinjaTrader_ChelseaB]

Hello fLife,

I cannot answer this question for you.

This is controlled by your subscription with your broker / data provider.

I recommend you call your broker.

(If you are using NinjaTrader Brokerage, call your broker)

[fLife]

Since this happened on continuum, I had an email conversation with QCG and they told me I am supposed to communicate this with the platform, that offers continuum ...

[NinjaTrader_ChelseaB]

Hi fLife,

The NinjaTrader platform does not have control over your subscription to broker or data provider as this will be a separate company.

I would like to see these emails. Please send me an email at platformsupport [at] ninjatrader [dot] com. In the email, please include a link to this forum thread.