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mbtrading will not connect and when I repair DB "Loading Accounts..." never disappear

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    mbtrading will not connect and when I repair DB "Loading Accounts..." never disappear

    Hi:

    mbtrading will not connect and when I repair DB "Loading Accounts..." never disappears.

    How do I fix and get MBT to connect again?

    Thanks.

    #2
    Hello birdog,

    Thank you for your post.

    Please send me your log and trace files for today so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Platform Support. Please place this thread in your subject line: "http://www.ninjatrader.com/support/forum/showthread.php?t=69453"

    Comment


      #3
      Just sent via NT...did you receive?

      Comment


        #4
        @PatrickH

        Did you receive the log and trace files from today?

        Thanks...

        Comment


          #5
          I went ahead and did all this and it "seems" to have worked:

          1. Logged off NT.
          2. Logged into MBT Desktop Pro and ticked clear cache.
          3. Renamed the NT database to .old2 (this was over 160,000KB ... is that a issue on size of DB)???
          4. Logged back into NT.
          5. Reset DB (although I really did not want to have to do that)!!!
          6. Repaired DB
          7. Reset Instruments (did not want to have to do that)!!!

          ***I tried just resetting DB and instruments by itself before doing all the above but it would lockup NT.

          ***Tried a restore from backkup from last week directly. Lost instrument list data, comm data, sim 101 accounts and probably some other stuff...

          ***Got tired of it all and did a "operation scorch the earth" campaign on the system...

          >>>It now connects to MBTrading

          >>>Now trying to use a backup from last week to get some of my stuff back...will see...when I did this the same issue came up...

          >>>So, I just now went through all 7 setups and decided to just start all over with no backup restored.

          >>>Final: Could not use a backup from last week (so had to redo insturment lists and potentially other items...not sure of everything I need to redo yet).

          So, there you have it just FYI...

          Greg
          Last edited by birdog; 10-13-2014, 05:01 PM.

          Comment


            #6
            Hello Greg,

            Thank you for the follow up on this matter.

            Comment

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