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NinjaTrader
today's current forex eurodollar daily bar does not appear on the chart?
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Hello joemiller,
Am I correct you connect to Kinetick in NinjaTrader?
Forex instruments currently do not receive realtime data with Kinetick. Historical minute/tickdata is missing as well since 2:43 AM MDT. I suspect this is causing the missing daily bar for today as well.
The issue is likely related to FXCM which experiences issues at the moment.
By default, forex instruments are setup for the FXCM symbol mapping for Kinetick. You can change the symbol mapping to workaround the issue. For example:
EURUSD.FXCM --> EURUSD.COMP
You can also choose a different source, see the link below.
At the bottom you will see a list of contributors that can be used.
Go to Control Center-->Tools-->Instrument Manager, highlight the EURUSD and click Edit. Select the Misc-tab and change the symbol map accordingly.
Once you changed the symbol map, please click OK. Remove and re-add the EURUSD in your instrument list now that it has modified settings and click OK in the Instrument Manager. Instructions can be found at the link below.
Click OK in the Instrument Manager and reload historical data in your charts or create a new chart.JasonNinjaTrader Customer Service
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Can you please tell me what connection sequence you use. Are you connected to Kinetick first and IB second? If so, please reverse the connection sequence and check if the daily bar is loaded. Disconnect Kinetick so you are left connected to IB. Connect to Kinetick again. You are now connected to IB first and Kinetick second.
Reload Historical data or create a new forex daily chart and check if today's bar is loaded.JasonNinjaTrader Customer Service
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Hello joemiller,
Thank you for the follow up.
I can investigate your Kinetick subscription with you directly and go over your options.
Please send a note to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Ryan L." in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your Kinetick IDRyan L.NinjaTrader Customer Service
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Hello,
You will be able to locate your Kinetick ID from the account connection in NinjaTrader:
- Control Center > Tools > Account Connections...
- Highlight Kinetick > Click Change
- Click Next
- Click Next
- Copy the Login
- Click Cancel
- Click Close on the account connections window
Ryan L.NinjaTrader Customer Service
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