reload historical data is gray

[supermht]

I can not reload historical data, it is gray

NT 7/Win8/continum

[NinjaTrader_ChristopherS]

Hello*supermht,

Please restart NinjaTrader.

If you continue to experience the same, please restart your PC, modem and router.

[supermht]

not helpful, no historical date reload, gray

[supermht]

anybody here? what do I do, I want to trade today

[supermht]

seems nobody helps, ok, good bye

[NinjaTrader_ChristopherS]

Hello supermht,

Did you try restarting you PC, modem and router?

If you still experience the same, please send me your log and trace files.


Please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.

Please reference the following ticket number in the body of the email: 1173346

[speedo]

Data gap

Had same issue...re-boot and router re-start solved it.