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My NT crashing in fast moving markets...

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    My NT crashing in fast moving markets...

    I have about 10 charts open in my workspace with 3 of them on the same color code(linked). If I switch the linked charts in a fast market NT just freezes and I have to force quit and reboot NT. What an absolute drag. 64bit RITHMIC and Kinetic. Neither combination of these relieves the situation. Renders NT useless in trying to make fast decisions. I don't know why this began happening

    #2
    Hello funk101,

    Thank you for your post.

    Please advise how many Workspaces you have open (File > Workspaces) and the size of your database file which can be found by going to Documents-->NinjaTrader 7-->db folder and the database will be named 'NinjaTrader' and will be a .SDF file type.

    In addition, please send me your log and trace files for today so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Support. Please place this thread in the subject line: "http://www.ninjatrader.com/support/forum/showthread.php?t=69519"

    Comment


      #3
      Originally posted by NinjaTrader_PatrickH View Post
      Hello funk101,

      Thank you for your post.

      Please advise how many Workspaces you have open (File > Workspaces) and the size of your database file which can be found by going to Documents-->NinjaTrader 7-->db folder and the database will be named 'NinjaTrader' and will be a .SDF file type.

      In addition, please send me your log and trace files for today so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Mail to Support. Please place this thread in the subject line: "http://www.ninjatrader.com/support/forum/showthread.php?t=69519"
      I sent what you requested, did you receive?

      Comment


        #4
        Hello funk101,

        Thank you for your response.

        We have not received the e-mail. Can you just send an e-mail from your e-mail client directly to platformsupport[at]ninjatrader[dot]com with 'ATTN: Patrick' int he subject line and a reference to this thread? - "http://www.ninjatrader.com/support/forum/showthread.php?t=69519"

        Comment

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