Can't connect to market replay anymore

[Loki45]

After extensive market replay, I can't connect anymore. Clicking the connection link leads to nowhere. Here is what I tried:
- Repair database
- Reset database, doesn't work, Ninjatrader gets unresponsive
- Delete all data replay files and created new ones by downloading from Rithmic
- Uninstalled and re-installed NT.
- No change after that

Now I am out of ideas. Anyone can help?

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Please tell me what happens when you attempt to connect. Do you receive any error messages? If so please forward me a screen shot of the error message.

To capture a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and attach the file.

[sledge]

After extensive market replay, I can't connect anymore. Clicking the connection link leads to nowhere. Here is what I tried:
- Repair database
- Reset database, doesn't work, Ninjatrader gets unresponsive
- Delete all data replay files and created new ones by downloading from Rithmic
- Uninstalled and re-installed NT.
- No change after that

Now I am out of ideas. Anyone can help?

Just to be clear - you have rebooted your machine in between all this and any last attempt?

For my FYI - How is this done? I'm not aware of this method and would like to know how.

" Delete all data replay files and created new ones by downloading from Rithmic"

[Loki45]

HI,
thanks for responding. Nothing happens, unfortunately, except that the replay window appears and then NT freezes. Nor error messages or anything. And, like a said, the data files a brand new, freshly downloaded.

[Loki45]

Yes, I rebooted my machine, after re-installing NT. The folders with the replay data are under Mydocuments/Ninjatrader7/db/data/. There is a folder for each day with recorded data that you can simply delete. Fresh replay data can be obtained from your data provider under File-Utilities-Download Replay Data on your ControlCenter. You need to be connected to the data provider and recording of historical data needs to be turned off.

[Loki45]

Hello,

Thank you for your post.

Please tell me what happens when you attempt to connect. Do you receive any error messages? If so please forward me a screen shot of the error message.

To capture a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and attach the file.

In addition to my recent replay, I am sending another screenshot showing the data files that are in the data folder. There are just six days, each day with the freshly downloaded TF-12 level 1 data, nothing else. IMHO, there is something wrong with the replay engine itself, even after I did the new NT installation. Maybe that helps: Before it happened, I did some research, running market replay on high speed (500x) for quite some time over several recorded days, and I received hundreds of strange error messages which I neglected because the market replay itself kept running flawlessly and I needed to complete my analysis. I don't know the content of the error messages anymore because I deleted them all and didn't think of capture them with a screenshot.
Hope that helps!

[NinjaTrader_Brandon]

Hello Loki45,

Thanks for your reply.

As a test, please take the following steps to force NinjaTrader to start without your saved workspace. You will have the option to reopen these after our tests.


* Shut down NinjaTrader
* Navigate to (My) Documents\NinjaTrader 7\workspaces
* Delete the file named "_Workspaces.XML".
* After deleting this file, restart NinjaTrader which should startup without any workspaces.
* Once NinjaTrader has started on just the control center, please open a new chart with no indicators/templates and test for issue.
* *Please note this will not delete your workspace however the new blank workspace will be named Untitled1. If you have a workspace already named Untitled1 however you will not want to save the workspace when exiting NinjaTrader, otherwise it will overwrite it.

[Loki45]

That didn't do it, unfortunately.
If you take a close look at my recent screenshot, you'll notice that the non-responsive little replay window has white spaces on the grey background where the From and To information is supposed to be. Maybe that's gives a clue to the cause of this thing.

[NinjaTrader_Brandon]

Hello Loki45,

Thanks for your reply.

Please write into platformsupport[at]ninjatrader[dot]com on this item to request a remote call to look into this further.