Hello, at least once or twice an hour, one or more of my charts stop printing live data and I have to reload historical data to get it working again. I am using a MACbook air running parallels. what can I do to stop this?
-
Hello Xray1,
Thank you for your forum post and welcome to the NinjaTrader Support Forums!
In order to assist you, please let me know the following:
- What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)
- Who are you connected to? This is displayed by green on lower left corner of the Control Center window.
- What instrument (and expiry if applicable) have you selected? (Example: ES 12-14, AAPL, EURUSD etc...)
- (For a chart) what interval is selected? (Example: 1 minute, 4 range, 89 tick, 1 day etc...)
- Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
I look forward to assisting you further.Ryan L.NinjaTrader Customer Service
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
2 responses
9 views
0 likes
|
by cre8able
Today, 01:40 PM
|
|||
|
3 responses
48 views
0 likes
|
|
|||
|
1 response
7 views
0 likes
|
|
|||
|
1 response
9 views
0 likes
|
|
|||
|
1 response
11 views
0 likes
|
|
Comment