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NinjaTrader
No historical data for NT/CQG today
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No historical data for NT/CQG today
Overnight chart data did not come up this morning for NT/CQG, tried reload/repair db/clear cache no dice.Tags: None
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Hello ,
At this time we have switched to the back up historical data server.
You will need to shutdown and restart NinjaTrader to connect to the back up server.
If you are unable to get data after this, please send us a note to platformsupport [at] ninjatrader [dot] comCal H.NinjaTrader Customer Service
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Historical data
Good morning, I wanted to make a suggestion to users on how I handled this issue when it seemed to be happening every few weeks. I now shutdown my computer after market close and restart before the 6 PM market open. I also avoid rebooting at all costs during the day just in case the historical servers are down. This is much cheaper than a secondary data source.
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Originally posted by Trader108 View PostHello,
after switching contracts no historical data available.
"Reload All Historical Data" remains grey after several restarts.
Please Help!Last edited by BottomShark77; 12-12-2014, 09:25 AM.
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The support response is overwhelming at this point. Looks like a 3-day weekend. It's weird because this happens almost every rollover.Last edited by BottomShark77; 12-12-2014, 09:56 AM.
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At least I have the 1-min to trade off of. It could be worse. I could be left with trading the 15-min.
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