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    Error message

    Trade through Ninjatrader brokerage and connect w/ Continuum and keep getting this message.

    Login failed: Network connection to the Order Routing System is unavailable

    #2
    Hello,

    Thank you for posting.

    CQG, the underlying technology for Continuum, performed a server reset last night and would prevent connecting til the servers were back up.

    We have received multiple reports that other users are able to get connected.

    Let me know if I can be of further assistance.
    Cal H.NinjaTrader Customer Service

    Comment


      #3
      I am wondering if the login issue you had has been resolved. I am getting the same issue currently and ninjatrader tech person can't figure out the resolution either.

      Thanks.

      Zee

      Comment


        #4
        Zee,

        Thank you for your posting.

        Your connection is not related to this thread. We will continue to assist you by email at this time.

        Let me know if I can be of further assistance.
        Cal H.NinjaTrader Customer Service

        Comment


          #5
          I logged in this morning and am getting no live data with my CQG/Continuum connection at NInjaTrader Brokerage. Is there an issue with this feed at the moment?

          Comment


            #6
            Trader_55,

            Please send a note to out support with your log and trace attached.

            Go to Help -> Mail to platform support

            Put ATTN Cal in the subject and reference this thread in the body.
            Cal H.NinjaTrader Customer Service

            Comment

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