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'Insufficient credits....' error message in Chart Trader

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    'Insufficient credits....' error message in Chart Trader

    Hi,

    When trying to place an order in Chart Trader, I get the following error message:

    "Insufficient TT credits on your NT account to close open position(s) affected by order......"

    I was not trying to use the Static DOM, nor do I intend to. Can't I place trades in Chart Trader without having to buy TT credits?

    Thanks.

    #2
    Hello,


    Thank you for your forum post.


    If you have a Static SuperDOM enabled, you are subject to TT Transaction fees if you are not even using a SuperDOM for order entry.


    You can send our sales administration team an email and convert your license key for use with a dynamic SuperDOM if you would like.
    • platformsales[at]ninjatrader[dot]com
    Ryan L.NinjaTrader Customer Service

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