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Instrument not supported by repository

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    Instrument not supported by repository

    I can't seem to import the historical last.ntd files that I downloaded. I've followed the instructions to a "T" and to the best of my ability. I'm trying to import files for CL 1-15 which I have selected the correct dates and downloaded to the /db folder in the NinjaTrader folder.

    Once I select Start Import within seconds the Historical Data Manager gives me the (not responding) message and then a window pops up saying there was an error. The log shows
    'Instrument not supported by repository'

    Obviously I'm doing something incorrectly

    Thanks,
    Randy

    #2
    Hello,

    Thank you for your forum post.


    What type of historical data files were these .ntd files that you placed in the db folder? (Daily, Minute, Tick etc...) ?



    You may need to make sure the files were placed into the appropriate folder type.



    Please send a note to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Ryan L." in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your latest log and trace file:

    You will find the log file in the Documents > NinjaTrader 7 > Log folder.
    • The log file will be named "log.YYYYMMDD.txt"


    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
    • The trace file will be named "trace.YYYYMMDD.txt"

    3.) Please also send me a sample of the historical data you are attempting to import so I can test further on my end.
    Ryan L.NinjaTrader Customer Service

    Comment


      #3
      email sent to Ryan L

      Comment

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