• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

No market data for Nasdaq Index(comp), IB

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    No market data for Nasdaq Index(comp), IB

    Hi,
    Starting this morning I cannot receive data for Nasdaq Index(COMP) from IB. All other instruments are fine. Below is the error message:

    "Error on reloading data Historical Merket Data Services error message: No market data permissions for NASDAQ IND (Panic)"

    I remember it happened before, probably after another holiday. Is it possible because Ninjatrader keep requesting data for yesterday but there is actually no data since it was MLK day?

    Thanks!

    #2
    Hi yuren5, thanks for your post.

    Please send in your log and trace files for today so that I may look into what might be preventing you from receiving this data.

    You can send these files to me by navigating to the Control Center-> Help-> Mail to Platform Support menu.

    Please reference the following URL in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=71461

    Looking forward to your reply.
    Alex C.NinjaTrader Customer Service

    Comment


      #3
      Just sent you the log file. Thanks!

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by Gorkhaan, Today, 02:55 AM
      1 response
      21 views
      0 likes
      Last Post NinjaTrader_Jesse  
      Started by Gsmcc, Today, 08:03 AM
      0 responses
      11 views
      0 likes
      Last Post Gsmcc
      by Gsmcc
       
      Started by TrendFollowingCapital, Today, 06:27 AM
      1 response
      15 views
      0 likes
      Last Post NinjaTrader_Jim  
      Started by mbell.irves, Today, 12:36 AM
      2 responses
      16 views
      0 likes
      Last Post mbell.irves  
      Started by blar58, Today, 07:02 AM
      0 responses
      17 views
      0 likes
      Last Post blar58
      by blar58
       
      Working...
      X