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No market data for Nasdaq Index(comp), IB

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    No market data for Nasdaq Index(comp), IB

    Hi,
    Starting this morning I cannot receive data for Nasdaq Index(COMP) from IB. All other instruments are fine. Below is the error message:

    "Error on reloading data Historical Merket Data Services error message: No market data permissions for NASDAQ IND (Panic)"

    I remember it happened before, probably after another holiday. Is it possible because Ninjatrader keep requesting data for yesterday but there is actually no data since it was MLK day?

    Thanks!

    #2
    Hi yuren5, thanks for your post.

    Please send in your log and trace files for today so that I may look into what might be preventing you from receiving this data.

    You can send these files to me by navigating to the Control Center-> Help-> Mail to Platform Support menu.

    Please reference the following URL in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=71461

    Looking forward to your reply.
    Alex C.NinjaTrader Customer Service

    Comment


      #3
      Just sent you the log file. Thanks!

      Comment

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