No market data for Nasdaq Index(comp), IB

yuren5

Junior Member

Join Date: Sep 2012

Posts: 23
#1

No market data for Nasdaq Index(comp), IB

01-20-2015, 09:12 AM

Hi,
Starting this morning I cannot receive data for Nasdaq Index(COMP) from IB. All other instruments are fine. Below is the error message:

"Error on reloading data Historical Merket Data Services error message: No market data permissions for NASDAQ IND (Panic)"

I remember it happened before, probably after another holiday. Is it possible because Ninjatrader keep requesting data for yesterday but there is actually no data since it was MLK day?

Thanks!
Tags: None
NinjaTrader_AlexC

NinjaTrader IT

Join Date: Oct 2014

Posts: 534
#2

01-20-2015, 09:22 AM

Hi yuren5, thanks for your post.

Please send in your log and trace files for today so that I may look into what might be preventing you from receiving this data.

You can send these files to me by navigating to the Control Center-> Help-> Mail to Platform Support menu.

Please reference the following URL in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=71461

Looking forward to your reply.

<span class="name">Alex C.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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yuren5

Junior Member

Join Date: Sep 2012

Posts: 23
#3

01-20-2015, 09:37 AM

Just sent you the log file. Thanks!
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No market data for Nasdaq Index(comp), IB

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